More questions people ask
Do you have another outlet besides Shami Auto Market, Ferozpur Road?
Not yet — there's only one Butt Oil Traders, at 17 K.M Shami Auto Market, Ferozpur Road, Lahore. If you ever see another shop using our name, it isn't us.
What are your shop timings and exact location?
Monday to Saturday 8 AM – 9:30 PM, Sunday 9 AM – 6:30 PM. You'll find us at 17 K.M, Shami Auto Market, Chalarah Stop Chungi, Ferozpur Road, Lahore. Lost? WhatsApp 0328 4500975 and we'll send a pin.
Can I place my order directly on WhatsApp?
Of course — most of our customers do. Send the product name or a photo to 0328 4500975. We confirm price, stock and delivery charges, and dispatch once you say yes.
Are you a wholesaler?
Yes. The price you see is already our wholesale price — same for everyone, no minimum. Workshops, fleets, factories and shops that order regularly get regular supply at trade rates, and we do better on bundle orders. Send your list and quantities on WhatsApp (0328 4500975) and we'll send you the rates.
Do you sell hydraulic and industrial oils?
Yes. Anti-wear hydraulic oils in ISO VG 32, 46 and 68 (Shell Tellus, Caltex Rando, PSO, GP) in 20-litre pails, plus compressor oil, gear oil and ATF. Browse the Hydraulic Oil category or ask us for pail and drum rates.
Do you sell 20-litre pails and drums?
Yes. Several hydraulic, compressor and engine oils are listed in 20-litre pails on the site. For drum quantities or a grade you don't see, ask on WhatsApp and we'll confirm what is available and the rate.
How often should I change engine oil in Pakistan?
Follow the interval in your owner's manual for your exact model and year — it depends on the oil specification the maker requires, not just the oil type. Lahore's heat, dust and stop-start traffic are hard on oil, so don't stretch that interval, and change the oil filter with every oil change. Send us your car and mileage on WhatsApp if you want a second opinion.
What is the difference between mineral, semi-synthetic and fully synthetic oil?
Mineral is the basic, budget option with the shortest life. Semi-synthetic sits in the middle — better protection at a fair price. Fully synthetic handles heat, cold starts and longer intervals best. Which one you should use is decided by the grade and specification (API, ACEA or JASO) printed in your owner's manual — pick a product that meets that spec, then choose the type that fits your budget.
Do you sell motorcycle (bike) engine oil?
Yes — 4T bike oils are some of our best-sellers: Caltex Havoline 4T, ZIC M5 and M9, Petromin 4T, PSO Blaze and Shell Advance, in 10W-40 and 20W-50. Tell us your bike (70cc, 125cc, 150cc) on WhatsApp and we'll point you to the right grade.
Do you sell oil filters, air filters and spare parts?
Yes. Genuine oil filters, air filters and fuel filters for Toyota, Honda, Suzuki, Kia, Hyundai, MG, Changan and more, plus coolants, brake oil, ATF and car-care products. Buy a filter with your engine oil and the order also qualifies for the free car-care gift.
Can I track my order?
Yes. As soon as it's dispatched we send you the courier tracking number on WhatsApp. You can also check it on our Order Tracking page with your order number and email.
Do your prices include delivery?
Prices are for the product only. Delivery depends on weight and city — we tell you the exact charge on WhatsApp before dispatch, so there's never a surprise. Engine oil + a filter in one order also earns the free car-care gift.
Still have a question? Message us on WhatsApp — we reply during business hours.
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